10/4/2023 0 Comments Rcmd towsonYou will need a member number that you can obtain by calling or emailing ACI. Via their website at Click on the "ACI Claim Status" button at the bottom left, then on "insured" to check your status on-line. Via telephone from within the US & Canada 1-88 or outside the USA & Canada 1-61. Please use one or more of the following methods: To check on the status of a claim, or to otherwise contact Administrative Concepts, Inc. Be sure to submit a complete and signed form and include your full address, so that any reimbursement due can be sent to you.ĪCI should be contacted with any questions concerning claims processing.Īdditionally, ACI may be contacted via their web site for specific questions as to the status of your claim submission. By Daily Record Staff // DecemBob Cawley, president and CEO of RCM&D Towson-based RCM&D is merging with a Cleveland, Ohio, company to form one of the country’s largest independently. Late claim processing is almost always due to insufficient address or an incomplete claim. The claim form must be completed by the Insured Person, as neither Towson University nor the provider will do this for you. Keep copies of all paperwork, in the event that anything has to be resubmitted. Students are able to mail, fax, or scan and email their claims and receipts in from abroad for processing. The completed claim form, medical bills,Īnd any receipts for prescription charges must be submitted to: the USA & Canada: 1-61Ĭlaims can and typically should be filed with ACI as soon as possible, to expedite the processing of the claim. Participants are advised to take a credit card abroad or maintain readily accessible emergency funds of at least US$500 with them in the event that they need to make on-site payment for any medical expenses.įX: sure to save all receipts regarding your medical expenses. In the event of emergency, call 1-80 (Toll Free) or 1-20 (Call Collect) for 24 hour assistance. These are usually for extreme circumstances and are handled on a case by case basis.Īssistance Services are provided by AXA Assistance. Guarantees of payments direct to providers may be made by AXA Assistance. If you are admitted to the hospital or have other extreme circumstances, you may be permitted (or advised) to submit the bills and a claim form to the Administrator and authorize payment of medical benefits directly to the provider. Most commonly, you will be expected to pay the bills and then submit a claim to the Claims Administrator for reimbursement of covered expenses. Payment of medical expenses is handled differently depending on circumstances and preference of medical providers. If you incurred medical expenses during your time abroad with Towson University and would like to file a claim for reimbursement, please select the following links for a claim form and filing details:
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